SLA & response guarantee
Support with clear rules.
Support plans based on how fast you need an answer.
The problem
When something stops, you do not know when anyone will get back to you. For critical processes, uncertainty costs more than the outage.
What you get
Plans by required response time
One contact who knows your systems
Response time agreed in the contract
Regular status reports
How it works
- 1Choose a support plan
- 2We agree contacts and priorities
- 3You know what to expect
Certainty that we respond when it matters.
Client zone
Everything in the client zone
Connect, configure and monitor your integrations yourself. Fast, clear and with no waiting for a technician.
- Connect by signing in, with a key or a certificate
- Every transfer and its result at a glance
- Error alerts by e-mail
- Retry a transfer in one click
- Resolve unmatched payments in one place
- Data on EU servers, access keys encrypted
Included in packages
Prices exclude VATBusinessMost popularStart + stock and prices, bank with payment matching, shipping.€450one-off, instalments available+ integration running cost €12 per monthChoose
Turnkey e-shopNew e-shop + Business + AI + social media.from €2,240one-off, instalments available+ integration running cost €12 per monthChoose
Prefer your own server?
We can build the same solution turnkey on your own server or computer, including self-management. Scope and price are agreed individually.
Support & operations
Want to talk it through?
Tell us what you need and we will come back with a proposal.